At Shomeattaires, we strive to ensure your satisfaction with our products and services. If you are not completely satisfied with your purchase, please review our refund policy below:

1. Eligibility for Refunds:

   • Refund requests must be made within 30 days of the purchase date.
   • To be eligible for a refund, the product must be in its original condition, unused, and with all packaging and tags intact.

2. Non-Refundable Items:

   • Customized or personalized products.
   • Sale or clearance items.
   • Digital products or services once accessed or downloaded.

3. How to Request a Refund:

   • Contact our customer service team via email at support@shomeattaires.com with your order number and reason for the refund.
   • Provide proof of purchase, such as a receipt or order confirmation.

4. Refund Process:

   • Once we receive your refund request, we will review it and process your refund within 5-7 business days.
   • Refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

5. Shipping Costs:

   • Shipping costs are non-refundable. You will be responsible for return shipping costs unless the return is due to a mistake on our part.

6. Exchanges:

   • If you would like to exchange a product, please contact our customer service team. Exchanges are subject to product availability.

7. Changes to the Refund Policy:

   • We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website.

If you have any questions or need further assistance, please feel free to reach out to us at support@shomeattaires.com.

Thank you for shopping with Shomeattaires!